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Privacy Policy

Effective Date: Last Updated:

This privacy policy (“Policy”) explains how Humantic AI, Inc. (“We”, “Us”, “Our”, “Humantic”) Processes Personal Data collected from natural persons as specified in clause 2 below, as a Controller (“You”).

  1. DEFINITIONS

    Capitalised terms not specifically defined herein shall have the meaning ascribed thereto in the Terms.
    1. “App” means Humantic’s software applications and services as described in the Terms, including the web app, the admin portal, the browser extensions, the Outlook app, the connectors for AI assistants, the application programming interface (“API”) and the Model Context Protocol server at mcp.humantic.ai (“MCP Server”).
    2. “Controller” means the natural or legal person, public authority, agency, or other body which alone or jointly with others, determines the purposes and means of the processing of Personal Data.
    3. “Customer” means the individual or entity that agrees to the Terms and subscribes to the App.
    4. “Customer Data” means all text, document, personal data or other materials transmitted to Humantic by Customer or on behalf of Customer including through the App to facilitate provision of Humantic Insights to Customer. However, Customer Data does not include Humantic Data.
    5. “Humantic Data” means any personal data lawfully obtained by Humantic from public data platforms and from third-party partners to facilitate provision of Humantic Insights to Customer.
    6. “Humantic Insights” means insights related to a person or a group of persons and the psychometric assessment reports including but not limited to personality overview, personalization insights, email personalization tips, DISC assessment, Big Five assessment, confidence score, workplace behaviour factors, buying committee insights, demographic details, prographic details (like seniority level, education level), work history & education, interests and hobbies, prepared by the App based on Humantic Data and Customer Data, aiding in personality assessment of (a) Customer’s prospects or clients; (b) Customer’s prospective or existing employees; (c) any other individuals or groups of persons
    7. “Personal Data” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
    8. “Process/Processing” means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
    9. “Site” means the websites owned and operated by Us including https://humantic.ai/, https://devapi.humantic.ai, https://devapp.humantic.ai and https://devaccount.humantic.ai/, https://mcp.humantic.ai, and the browser extensions and Outlook app that We publish.
    10. “Terms” means the terms of service available at https://humantic.ai/tos.
    11. “User” means those who are designated users within the App.

  2. HOW WE COLLECT, USE AND SHARE YOUR PERSONAL DATA

    1. PERSONAL DATA THAT YOU PROVIDE US

      When You are a(n) What Personal Data We Collect How We use Your Personal Data Whom We share Your Personal Data with
      Individual who is a Customer Billing information (including the payment card You add when You start a 21-day trial, which Our payment provider stores and processes), Your full name, email address. To enable Your subscription and collect Subscription Charges Third party partners who process payment information for Us but who are otherwise not permitted to store, retain or use such information.
      User who is provided with login credentials to sign in to the App on behalf of the Customer Your contact information, such as Your full name, email address, sign-up information.
      • Creation of a User account, verification of a User’s identity and help a User log into Our App.
      • To communicate with a User regarding existing products and the App including notifications of any alerts or updates.
      • To send a User information about Our other products or services, events, webinars or programs which may be of interest to such User in accordance with applicable law. If such law requires Us to obtain Your consent before marketing to You, We shall obtain Your consent before sending such marketing communication.
      		Third party partners who assist Us in onboarding You and providing the App to You.
      User who submits certain information to the App, such as filling out a survey about their user experience or feedback. Information You have provided as part of it. To improve the App Third party partners who assist Us in providing these services.
      User who requests customer service Your name, usage information or any other Personal Data You may provide Us in the course of such interaction. To respond to Your comments and questions and provide customer service. Third party partners who assist Us in providing these services.
      Individual who requests a demo. Your contact information, such as Your name, business email and phone number.
      • To give You the demo and
      • To inform, promote and market the App to You in compliance with applicable law. If such law requires Us to obtain Your consent before marketing to You, We shall obtain Your consent before sending such marketing communication.
      Individual who applies for an employment opportunity with Us through Humantic careers page, Wellfound (formerly Angellist Talent) or other sources (like Linkedin, Email and more) Your contact information, such as full name, email address, mobile number, phone number; details of Your education and previous employment and any other information You volunteer, including during any interview or Your interactions with Us and contained in the resume that You submit to Us. To evaluate You for any position that You have applied for or that We may consider You at the time that You submitted Your resume or on a later date. Third party partners who assist in the evaluation process like those that do employee background checks on Our behalf.

    2. PERSONAL DATA THAT WE COLLECT NOT PROVIDED DIRECTLY BY YOU

      When You are a(n) What Personal Data We Collect How We use Your Personal Data Whom We share Your Personal Data with
      Site visitor
      • Your usage information like Your computer’s operating system, internet protocol (IP) address, access times, browser type and language, the website You visited before visiting the Site.
      • As described in clause 8.
      • To operate and improve Our Site and services.
      • To track, collate and analyse Your use of the Site.
      • To protect Humantic data from any threats.
      		 Third party partners who provide Us with services in connection with such processing.
      User who uses Our App
      • Your usage information like type of mobile device You use, operating system of Your mobile device, wireless carrier, browser type, approximate location derived from Your IP address; technical information about Your device, system app software and peripherals.
      • As described in clause 8.
      • To operate and improve Our App and services.
      • To track, collate and analyse Your use of the App.
      • To protect Humantic data from any threats.
      		 Third party partners who provide Us with services in connection with such processing.
      Our Customer’s employee or potential Customer and receive an email from Us Your email response rates, details like when Our emails are viewed and track whether Our emails are forwarded. To track email response rates, identify when our emails are viewed, and track whether our emails are forwarded. Third party partners who assist Us in such processing.
      Individual whose information is available on public platforms. Your full name, email address, phone number, designation, resume, interests, social media posts and any other Personal Data that You may share on such a public platform.
      • To revise and expand the Humantic Data to keep the App updated.
      • To combine with Customer Data to enable us to provide Humantic Insights to Our Customers.
      		Our Customers so that they may
      (a) reach out to You for marketing;
      (b) evaluate You for an employment opportunity;
      (c) personalize any communication (including an email, call, or other such message); or (d) personalize website, app or in-person experience, all in accordance with applicable law.
      Individual whose information We lawfully obtain from third party partners, only where We have verified that they have the legal basis to share Your information with Us. Your full name, business email address, phone number, designation, company, work history and other professional data that the partner holds. Our partners include providers of business contact data, company intent data, job posting and technology data, and website visitor identity data.
      • To revise and expand the Humantic Data to keep the App updated.
      • To combine with Customer Data to enable us to provide Humantic Insights to Our Customers.
      		Our Customers so that they may
      (a) reach out to You for marketing;
      (b) evaluate You for an employment opportunity;
      (c) personalize any communication (including an email, call, or other such message); or
      (d) personalize website, app or in-person experience, all in accordance with applicable law.
      Visitor to a website that uses Visitor ID (one of Our Customers’ websites) Your internet protocol (IP) address, the pages You view and when, device and browser data, and, for visitors in the United States, identity data matched by Our data partners: Your name, job title, company, business email address and professional profile link.
      • To tell Our Customer which companies, and in the United States which people, visited its website.
      • To add the profile and account brief shown with the visit.
      		 The Customer whose website You visited, and Our identity data partners and sub-processors.
      Individual whose job, role or public activity changes Job changes and new roles, public posts, media appearances and news mentions.
      • To alert Our Customers to changes at the accounts and people they follow (Buyer Signals, Data Streams).
      • To keep Humantic Data current.
      		 Our Customers, including through the App, the API, the MCP Server and webhooks.
      Individual named in company research Your name, job title, role in a buying decision and public statements, as found in public sources and data from Our partners.
      • To prepare account research reports, buying committee maps and meeting briefs (Account Research Agent, People Research Agent).
      		 Our Customers, including through the App, the API and the MCP Server.

      We also process data about companies, such as research intent, technologies used, job postings and likely upcoming projects (Intent Scoring, Buyer Signals, Data Streams). This is generally not Personal Data, but where it relates to an identifiable person, this Policy applies to it.
    3. If You provide Us with any Personal Data relating to other individuals, You represent that You have the authority to do so, and where required, have obtained the necessary consent, and acknowledge that it may be used in accordance with this Privacy Policy. If You believe that Your Personal Data has been provided to Us improperly, please contact Us by using the information in clause 12 below.
    4. In addition to the details provided in the table above, We may also share Your Personal Data with
      1. an entity to which We divest all or a portion of Our business, or otherwise in connection with a merger, consolidation, change in control, reorganisation or liquidation of all or a portion of Our business.
      2. Law enforcement authorities, government authorities, courts, dispute resolution bodies, regulators, auditors, and any party appointed or requested by applicable regulators to carry out investigations or audits of Our activities.
      3. Professional advisors who advise and assist Us in enforcing Our contracts and policies, handling Our claims, effective management of Our company and in relation to any disputes We may become involved in.
    5. The service providers that Process Personal Data on Our behalf (Our sub-processors) are listed, with what each one does, at humantic.ai/trust#sub-processors. If You sign in with Google or Microsoft, that provider shares Your name and email address with Us to sign You in. You can opt out of Humantic Data at any time at humantic.ai/optout.

  3. INTERNATIONAL TRANSFER

    1. We mainly Process Personal Data in the United States of America. However, We may transfer Personal Data outside the United States of America for the purposes referred to in clauses 2. We will ensure that the recipient of Your Personal Data offers an adequate level of protection that is at least comparable to that which is provided under applicable data protection laws.
    2. If You are a resident of the European Economic Area and when Your Personal Data is Processed outside EEA, We will ensure that the recipient of Your Personal Data offers an adequate level of protection, for instance by entering into standard contractual clauses for the transfer of Personal Data as approved by the European Commission (Article 46 General Data Privacy Regulation, 2016), or We will ask You for Your prior consent to such international data transfers.

  4. SECURITY OF PERSONAL DATA

    We use appropriate technical and organisational measures to protect the Personal Data that We collect and Process. The measures We use are designed to provide a level of security appropriate to the risk of Processing Your Personal Data. If You have questions about the security of Your Personal Data, please contact Us using the contact details provided under clause 12.

  5. RETENTION OF PERSONAL DATA

    1. We retain Personal Data collected where an ongoing legitimate business requires retention of such Personal Data.
    2. In the absence of a need to retain Personal Data under clause 6.1 above, We will either delete it or aggregate it, or, if this is not possible then We will securely store Your Personal Data and isolate it from any further processing until deletion is possible.
    3. In particular: (a) Customer Data is deleted thirty (30) days after the Customer’s account ends, as set out in the Terms; (b) when You opt out at humantic.ai/optout, We stop showing and sharing Your profile within 15 to 20 minutes, and keep only the details needed to honor Your opt-out on Our do-not-disturb list; and (c) We review Humantic Data regularly and delete data that is no longer needed to keep the App current.

  6. YOUR RIGHTS

    You are entitled to the following rights:
    1. You can request Us for access and correction of Your Personal Data.
    2. If We have collected and processed Your Personal Data with Your consent, then You can withdraw Your consent at any time. Withdrawing Your consent will not affect the lawfulness of any processing We have conducted prior to Your withdrawal, nor will it affect Processing of Your Personal Data conducted in reliance on lawful processing grounds other than consent.
    3. You have the right to complain to a data protection authority about Our collection and use of Your Personal Data. For more information, please contact Your local data protection authority as specified by the applicable data protection laws.
    4. You have the right to opt-out of marketing communications We send You at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails We send You. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact Us.
    5. You have the right to request Us for deletion and erasure of Your Personal Data. If Your Personal Data is a part of Humantic Data, You can request to “opt-out” from the Humantic Data by contacting Us. If You exercise the right to opt-out of Humantic Data, we will add Your details like Your email address, Linkedin ID, Twitter ID, phone number, that are available with Us to Our DND list, so that if a Customer requests Humantic Insights on You, We can inform them that You have opted-out from the Humantic Data.
    6. You can object to the Processing of Your Personal Data or ask Us to restrict Processing of Your Personal Data. In particular, if You do not want Us to use Your Personal Data as part of the Humantic Data, You can opt-out of such processing by submitting Your details in https://humantic.ai/optout. An opt-out removes Your People Research Agent profile: it then returns nothing in the App, the API, the MCP Server and Our integrations, and people signals about You in Buyer Signals and Data Streams stop. It does not change account research reports, which are about companies; to ask Us to erase other Personal Data about You, contact Us at the details in clause 12. Visitor ID has its own opt-out form on the same page.
    7. If You are a resident of the EEA, UK, or Switzerland, You can request portability of Your Personal Data
    8. If You seek to exercise Your rights under this clause, please contact Us at the details provided in clause 12. We will verify any requests before acting on the request and respond to all requests We receive from individuals wishing to exercise their data protection rights within a reasonable timeframe in accordance with applicable data protection laws.
    9. Residents of California and other US states. This clause applies to residents of California and of other US states with comprehensive privacy laws (such as Virginia, Colorado, Connecticut, Texas and Oregon).
      1. What We collect: in the last 12 months We have collected identifiers (such as name, email address, IP address and online identifiers); professional or employment information (such as job title, company and work history); internet or other electronic network activity (such as pages viewed on Our Site and on websites that use Visitor ID); approximate location derived from IP addresses; commercial information for Customers (such as plans purchased); and inferences drawn from this data (such as personality and communication-style predictions). We do not knowingly collect sensitive personal information as defined by these laws.
      2. Sources, purposes and recipients: as set out in clause 2. We disclose Personal Data for business purposes to Our service providers and sub-processors, listed at humantic.ai/trust#sub-processors.
      3. Sale and sharing: making Humantic Insights about You available to Our Customers may count as a “sale” of Personal Data under some of these laws. You can opt out of any sale or sharing of Your Personal Data at humantic.ai/optout, which is also linked as “Do Not Sell or Share My Personal Information” in the footer of Our Site. We also honor Global Privacy Control signals sent by Your browser as an opt-out of the sale or sharing of Personal Data collected through cookies on Our Site.
      4. Your rights: subject to these laws, You have the right to know what Personal Data We hold about You and to access it, to correct it, to delete it, to opt out of its sale or sharing and of targeted advertising and profiling, and to not be discriminated against for using these rights.
      5. How to use them: use humantic.ai/optout or write to Us at the details in clause 12. We verify requests before acting on them. An authorized agent may act for You by writing to help@humantic.ai with Your signed permission. If We decline Your request, You may appeal by replying to Our decision, and We will respond within the time the law requires.
      6. Retention: as set out in clause 6.

  7. AI POLICY

    1. Humantic Insights, account research reports, intent scores and emails drafted by HumanMail Agent are produced with artificial intelligence, including Our own personality model and large language models from Our AI model providers (OpenAI, Anthropic, Google and Amazon Bedrock).
    2. We do not use Customer Data to train AI models. Our AI model providers process it under terms that do not allow them to train their models on it.
    3. Personality, DISC and other insights about a person are AI predictions, not statements of fact. Each profile shows a confidence score and its sources. Our Terms do not allow Customers to use them as the sole basis for decisions with legal or similarly significant effects on a person.
    4. In line with the transparency duties of the EU Artificial Intelligence Act, We present AI predictions as predictions in the App, and emails drafted by HumanMail Agent are shown to Users as AI-generated drafts to review before sending. If You believe an insight about You is wrong, You can ask Us to correct it, object to it, or opt out at humantic.ai/optout.
    5. With a User’s authorization, the App connects to Google Workspace (such as Gmail and Google Calendar) and Microsoft Outlook through their APIs, to provide the features the User turns on, such as meeting preparation, email drafting and measuring email reply rates. Humantic’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use data from Google Workspace APIs to develop, improve or train generalized AI or ML models.

  8. PRIVACY OF CHILDREN

    We recognize the importance of children's safety and privacy. We do not request, or knowingly collect, any Personal Data from children under the age of 18. If a parent or guardian becomes aware that his or her child has provided Us with Personal Data, they should write to Us at the email address provided in clause 12.

  9. NOTICE TO USER AND OTHER EXCLUSIONS

    1. Our App is intended for use by businesses. This Privacy Policy is only applicable to the Personal Data collected from You for the purposes mentioned under clause 2.
    2. We may receive Your Personal Data from Our Customer as part of the Customer Data. We only act as a Processor in relation to such Personal Data. Such Processing will be governed by the Terms and not this Privacy Policy. In such instances, the User’s data privacy questions and requests should be submitted to the Customer in its capacity as a Controller. We are not responsible for Customers’ privacy or security practices which may be different from this notice. Customers are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, as well as any and all privacy policies, agreements, or other obligations, relating to the collection of Personal Data in connection with the use of the App by Users.
    3. Our Site(s) contain links to other websites. Our Policy applies only to Our Site(s), so if You click on a link to another website, You should read their privacy policy. We encourage You to review the privacy statements of any such other websites to understand their Personal Data practices

  10. CONTACT INFORMATION

    You may contact Us if You have any enquiries or feedback on Our data protection policies and procedures, or if You wish to make any request, in the following manner:
    Kind Attention: Amarpreet Kalkat, CEO
    Email Address: connect@humantic.ai.
    Address: 16192 Coastal Highway, Lewes, Delaware 19958

    Our EU Representative. We have appointed a representative based in the EU, who you may address if you are located in the EU to raise any issues or queries you may have relating to our processing of your Personal Data and/or this Privacy Policy more generally.
    Our EU representative is:
    Rickert Rechtsanwaltsgesellschaft mbH
    Email Address: art-27-rep-humantic@rickert.law.
    Address : - Humantic AI, Inc. -, Colmantstraße 15, 53115 Bonn, Germany

    Our UK Representative. We have appointed a representative based in the United Kingdom, who you may address if you are located in the United Kingdom to raise any issues or queries you may have relating to our processing of your Personal Data and/or this Privacy Policy more generally.
    Our UK-GDPR Representative is:
    Rickert Services Ltd UK
    Email Address: art-27-rep-humantic@rickert-services.uk.
    Address: - Humantic AI, Inc. -, PO Box 1487, Peterborough, PE1 9XX, United Kingdom

  11. CHANGES TO THE POLICY

    We keep this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time and You shall be notified only if there are material changes to this Policy.

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